Privacy Policy
This page explains how Tenerife Home Service handles personal data shared through the website, WhatsApp and related service communication.
Who we are
- Public-facing brand: Tenerife Home Service
- Legal entity: Anaves Property SL
- Main contact channel: WhatsApp
What data may be collected
- Name and contact details
- Messages sent through website forms or WhatsApp
- Property-related information voluntarily shared by the client
- Technical website usage data such as analytics or cookies where applicable
Why data is used
- To respond to enquiries
- To coordinate services
- To provide updates and reports
- To improve the website and service communication
How data may be shared
- With service providers or contractors only where necessary to deliver the service
- With technical providers used for website, hosting, analytics or communication
- Only to the extent needed for operational purposes
Data retention
Data is kept only as long as reasonably necessary for communication, service delivery, legal compliance and internal record keeping.
User rights
Users may request access, correction or deletion of their data, subject to legal and operational requirements.
Contact for privacy matters
Privacy-related questions can be sent through the main contact channel listed on the Contact page.
Contact via WhatsApp