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Idle Care Tenerife

Your Tenerife home, regularly checked while you are away

Are you leaving Tenerife for several weeks or months while your apartment remains unoccupied?

Tenerife Home Service carries out scheduled property visits, checks the visible condition of your home, airs the rooms and sends you a clear report after every visit.

You stay informed about your property, even when you are far away.

From €49 per 30 days
Discuss Idle Care on WhatsApp Compare the plans
Tenerife Home Service team member carrying out an Idle Care property inspection with a tablet
When is Idle Care useful?

Regular attention for a home that remains unoccupied

A property that is left empty for an extended period still needs occasional attention.

During a scheduled visit, we may identify visible signs of:

  • water leaks or damp;
  • mould;
  • damage;
  • unusual smells;
  • pest activity;
  • problems with windows or doors;
  • unavailable water or electricity;
  • other changes that may require the owner’s attention.

Idle Care cannot guarantee that every possible problem will be prevented.

Its purpose is to provide a regular physical check of the property, document its visible condition and inform the owner promptly when something unusual is found.

Choose your Idle Care plan

Two levels of scheduled property care

Base

Idle Care Base

€49 per 30 days 1 scheduled visit

Suitable for owners who need a basic periodic check of their apartment while they are away.

Included:

  • visual check of the main rooms;
  • check for visible signs of leaks, damp, mould and damage;
  • check for unusual smells and visible signs of pests;
  • basic check that water and electricity are available;
  • airing of the rooms when safe and agreed;
  • check of windows and doors before leaving;
  • check that keys or access devices are returned to the agreed place;
  • property photographs;
  • standard checklist and short visit report;
  • notification if anything requiring attention is found.
  • preventive flushing of agreed, rarely used drains and refilling of water traps;

Best suited for:

Owners of standard apartments who require one professional property check during each 30-day service period.

Choose Idle Care Base
Active

Idle Care Active

€89 per 30 days 2 scheduled visits

Suitable for owners who are away for longer and would like more frequent visits together with additional basic property-care tasks.

Included:

Everything included in Idle Care Base, plus:

  • a second scheduled visit during the 30-day service period;
  • simple presence simulation according to an agreed plan, such as using selected lights during the visit;
  • basic collection of visible mail from an agreed location;
  • basic watering and care of indoor plants according to the owner’s instructions;
  • visual check of the terrace or balcony;
  • visual check of household appliances for visible damage or warning indicators;
  • extended checklist;
  • more detailed photo report after every visit.

Best suited for:

Owners who would like their property checked approximately twice during a 30-day period and also need help with plants, mail, a terrace or other simple property-care tasks.

Choose Idle Care Active
Compare the plans

Base or Active: see what is included

Included service
Idle Care Base
Idle Care Active
Price per 30 days
€49
€89
Scheduled visits
1
2
Flushing of agreed drains and refilling of water traps
Yes
Yes
Visual check of main rooms
Yes
Yes
Check for visible leaks, damp and mould
Yes
Yes
Check for visible damage and unusual signs
Yes
Yes
Basic water and electricity check
Yes
Yes
Airing of rooms
Yes
Yes
Check of windows and doors before leaving
Yes
Yes
Photo report
Standard
Extended
Checklist and property status
Standard
Extended
Notification when an issue is found
Yes
Yes
Agreed presence simulation
—
Yes
Basic mail collection
—
Yes
Basic plant watering and care
—
Yes
Visual terrace or balcony check
—
Yes
Visual household-appliance check
—
Yes

Note: Checks of water, electricity and household appliances are basic and visual. They do not replace technical inspection, servicing or repair.

Tenerife Home Service team member arriving for a scheduled Idle Care property visit in Tenerife
How Idle Care works

A clear process from access instructions to your report

  1. We agree the property instructions and access

    Before the service begins, we confirm:

    • property address and type;
    • access method;
    • key-handling instructions;
    • important property details;
    • rooms and areas to be checked;
    • airing instructions;
    • plants requiring attention;
    • agreed mail location;
    • permission for photographs.

  2. Your 30-day service period begins

    The service period starts on the activation date and lasts for 30 days.

    It is not tied to a calendar month.

  3. We schedule the visit

    You may tell us your preferred days, time windows and dates when access is not possible.

    The final schedule is arranged by the Tenerife Home Service manager according to the route, property access and operational requirements.

  4. We check the property

    A standard visit includes up to 30 minutes at the property.

    The team member completes the actions included in the selected plan and follows the agreed property instructions.

  5. You receive a report

    After the visit, you receive:

    • property photographs;
    • completed checklist;
    • short property status;
    • comments about any visible changes;
    • a recommended next step when something requires attention.

    Photographs are taken only with the owner’s permission.

Tenerife Home Service property-inspection checklist displayed on a tablet during an Idle Care visit
Checklist and reporting

A documented view of your property after every visit

After the visit, you receive property photographs, a completed checklist, a short property status, comments about any visible changes and a recommended next step when something requires attention.

Photographs are taken only with the owner’s permission.

  • Windows and doors
  • Water supply
  • Visible leaks
  • Humidity or mould signs
  • Electricity
  • Plants
  • Terrace
  • Property status
When something changes

What happens when we find a problem?

If we notice a leak, damp, damage, an unusual smell, visible pest activity or another unusual condition, Tenerife Home Service will:

  1. document the visible condition;
  2. take photographs when permission has been provided;
  3. inform the owner about what was found;
  4. suggest possible next steps.

We do not order repairs, purchase materials or make financial decisions without the owner’s approval.

Cleaning, repairs, specialist visits and additional property visits are arranged and charged separately.

Additional visits

Extra checks when you need them

Additional scheduled visit

€39

The visit is added to a planned Tenerife Home Service route.

It includes:

  • standard visual property check;
  • photographs;
  • checklist;
  • short report.

Unplanned or urgent visit

€59

This option is intended for situations where the property needs to be visited outside the normal planned route or when the owner wants a particular situation checked.

Availability and timing must first be confirmed by the Tenerife Home Service manager.

Additional visits are charged separately and do not reduce the number of visits included in the following 30-day service period.

Service boundaries

What is not included?

The standard Idle Care plans do not include:

  • property cleaning;
  • repairs;
  • technical diagnostics;
  • equipment servicing;
  • waiting for or supervising contractors;
  • purchasing materials or supplies;
  • pool maintenance;
  • extensive care of a large number of plants;
  • emergency-response services;
  • security or guarding services;
  • continuous property monitoring.

These services may be arranged separately after the scope and price have been approved by the owner.

Published prices

Which properties qualify for the published prices?

The published prices of €49 and €89 apply to standard apartments within the normal Tenerife Home Service operating area.

An individual quotation is required for:

  • villas and large houses;
  • larger properties;
  • complex access arrangements;
  • properties with many rooms;
  • a substantial number of plants;
  • extended care instructions;
  • other non-standard requirements.

Idle Care is also available for villas, but the price must be confirmed after we receive information about the property.

Frequently asked questions

Practical answers before you begin

I already have an alarm system. Why would I need Idle Care?

An alarm system and Idle Care serve different purposes.

An alarm may respond to certain security events, but it does not physically inspect the rooms or show the owner the actual visible condition of the property.

Idle Care provides a scheduled visit by a real person, a visual property check, airing of the rooms and a report to the owner.

Idle Care does not replace an alarm system and is not a security service. The two services may complement each other.

Can I choose the exact visit date?

You may provide preferred days, time windows and dates when access is not possible.

The final schedule is arranged by the Tenerife Home Service manager according to the planned route and access conditions.

How is the 30-day period calculated?

The service period begins on the activation date and lasts for 30 days.

It is not linked to the first or final day of a calendar month.

Is plant watering included in both plans?

No.

Basic watering and care of plants according to the owner’s instructions are included in Idle Care Active.

A separate quotation may be required when there are many plants or when their care requires additional time, specialist treatment or a complex irrigation system.

What does the household-appliance check include?

It is a visual check of the external condition of the appliances, visible damage and warning indicators.

Technical testing, dismantling, servicing and repairs are not included.

Is cleaning included?

No.

Idle Care is a property-check and basic-care service, not a cleaning service.

Cleaning can be ordered separately.

What happens if a leak is found?

We document the visible condition, inform the owner and suggest possible next steps.

Repairs, specialist visits and purchases are arranged only after separate approval.

Can I request a faster visit?

Yes.

You may request an unplanned or urgent visit for €59.

Availability and the possible visit time must be confirmed by the manager.

Is Idle Care a security service?

No.

Idle Care provides scheduled visual property checks, basic care and reporting.

It is not a guarding service, alarm-response service or continuous surveillance service.

Why are rarely used drains flushed during a visit?

When a sink, shower or floor drain is not used for a long time, the water in the trap can evaporate. Refilling the water trap helps reduce the risk of sewer odours and insects entering through a dry drain.

This is a preventive measure. It does not guarantee protection from pests and does not replace drain cleaning, blockage removal or plumbing repairs.

Start a conversation

Leaving your Tenerife property unoccupied?

Tell us about your property, how long you expect to be away and any additional tasks you may need, such as plant watering or mail collection.

The Tenerife Home Service manager will check the property details, recommend the appropriate plan and agree the access arrangements with you.

Discuss Idle Care on WhatsApp
Idle Care Base — €49 / 30 days Idle Care Active — €89 / 30 days
Related services

More ways we can support your Tenerife property

Property Managementbroader and more active ongoing property support. Property Careadditional tasks, work coordination and individual property requests. Cleaningregular cleaning or preparation before the owner’s arrival. Pool Maintenancea separate service for properties with a pool.